Policies Preserving the Open Internet XIT Communications and its affiliates, including XIT Telecommunication & Technology, Inc. d/b/a XITNET, and its affiliates (collectively, “XITNET”), are committed to providing fixed broadband Internet access (the “Service”) in a manner that fosters an open and robust public Internet. Subject to reasonable network management practices, in providing the Service, XITNET will not: (1) block lawful content, applications, or services; (2) block or restrict end users from connecting and using any lawful device of their choosing (provided such device does not harm the network, and conforms to widely accepted and publicly-available standards applicable to the Service); or, (3) unreasonably discriminate in transmitting lawful network traffic. XITNET does not engage in throttling or paid or affiliated prioritization.
Like other Internet service providers, XITNET manages its network to protect the security, integrity, and reliability of the network, such as to address spam, viruses, and malicious content. To do so, XITNET uses generally accepted industry standard tools. XITNET does not modify the protocols of these industry standard tools. We block industry standard ports known to be used for spamming and malicious use. We also comply with applicable law, including laws for the protection of children online and the protection of intellectual property.
Although our network provides substantial capacity, it is not unlimited, and at times of high use, the network may experience congestion. XITNET does not actively manage congestion at this time, but congestion management may be inherent in the industry standard protocols used to operate the network. XITNET reserves the right to prioritize traffic based on real time and non-real time applications during heavy congestion periods based on generally accepted technical standards and measures.
XITNET provides the Service over a combination of fiber-optic cable and copper facilities using Digital Subscriber Line (DSL) technology. Customers may reasonably expect the Service to deliver speeds of 90% to 100% of advertised speeds with latency between 20ms and 40ms. XITNET conducts internal testing and has confirmed actual speed and latency within this expectation. Advertised speeds can be found in the pricing information below.