XIT to Begin Email Migration to MAGIC MAIL …
XIT Customers to Be Notified of Date of Migration XIT Communications has purchased and will be upgrading to a new e-mail system – MAGIC MAIL. This new e-mail system will provide a much higher level of junk e-mail and virus protection. It will allow each customer to configure his own spam and virus settings according to his own individual needs. As preparations have been made for this migration, it has been noticed that many customers have large amounts of e-mail stored on XIT’s mail server. When the migration occurs, there is the possibility that some or all of these messages could be lost.
This will not affect anyone who downloads his messages to his computers using an e-mail client. An e-mail client is any program such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, IncrediMail, Apple Mail, etc. These programs download and store a copy of each e-mail on the computer itself. Any messages stored in this way cannot be lost when the upgrade happens.
Any customer that primarily uses XIT’s WebMail website may be affected. The WebMail website stores all e-mail on the mail server itself. If a problem occurs during the upgrade due to virus e-mails or corrupted mailboxes, any or all messages stored on the mail server may be lost. It is highly recommended that all customers install and configure an e-mail client on their personal computers. E-mail clients will prevent any loss of e-mail during the system upgrade. For instructions on how to install and configure an e-mail client on your computer, please review the links below.
We will migrate to the new email server from Saturday, January 26th to Monday, January 28th. During this time, customers may experience problems connecting to the e-mail server and accessing all of their emails. The migration should be completed by January 29th with customers having access to all their e-mail.
XIT does not take responsibility for loss of any emails or their contents.
Please call XIT’s Help Desk at 1-800-687-0780 for any assistance related to this upgrade.
